Privacy Policy

At uk-whitby.uk, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with all applicable legal frameworks. Your trust is essential to us, and we aim to maintain transparency regarding our data handling practices.

Data We Collect

Information You Provide
Details provided when you create an account, make a booking, or subscribe to our newsletter.
Transaction/Financial Information
Information about purchases made and payment method details, without including sensitive payment information.
Communications
Communications sent when you contact customer support or submit feedback.
Automatically Collected Data (Usage Data)
Automatically gathered data pertaining to how you interact with our website, including cookies. For more details, please check our Cookie Policy.

How We Use Your Information

  • To provide and maintain our service, including processing your orders and managing your accounts.
  • To offer customer support and respond to your inquiries.
  • To personalize your experience with tailored suggestions and recommendations.
  • For research and development purposes, to improve our website and services.
  • To send you marketing and promotional communications, only when you have provided consent.

Information Sharing (Disclosure)

  • Service Providers: We may share your personal data with service providers who perform services on our behalf, such as payment processing, hosting, or analytics.
  • Business Partners: We may share information with business partners for co-branded services or joint promotions, provided with your consent.
  • Legal Reasons: We may disclose your information if required by law or to protect our rights and safety.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes for which it was collected or as required by law.

Your Data Rights

  • You have the right to access your personal data and request copies of it.
  • You have the right to rectification if your personal data is inaccurate or incomplete.
  • You have the right to request the erasure of your personal data (Right to be Forgotten).
  • You have the right to object to the processing of your personal data or withdraw consent.
  • You have the right to request restriction of processing your personal data under certain circumstances.

Security Measures

We take reasonable steps to implement and maintain technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Effective Date'. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please direct your inquiries through the contact form on our support page.